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International shipping

For now, my webshop will be available for the following countries: The Netherlands, Germany, Spain, Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Portugal, Sweden and UK.

If you live outside these countries and you want to place an order in my webshop, please send me a message. I will check the shipping costs for your country and give you these details in advance.

Additionally, you can also check my Etsy Shop for worldwide shipping options.

Shipping costs

The Netherlands

Brievenbuspakje/letter box 3,99€ (incl. VAT)

Parcel 6,99€ (incl. VAT)

Germany and Belgium

Letter box 7,99€ (incl. VAT)

Parcel 11,99€ (incl. VAT)

Spain

Letter box 9,99€ (incl. VAT)

Parcel 15,99€ (incl. VAT)

Other EU countries (Austria, Denmark, Finland, France, Ireland, Italy, Luxembourg, Portugal, Sweden and UK)

Letter box 11,99€ (incl. VAT)

Parcel 15,99€ (incl. VAT)

The products will be shipped with PostNL, DPD or Myparcel.

Delivery times

As soon as the product is in stock, it will be shipped within 2 days (excluding weekends and holidays).

Depending on the country and the shipping company, the delivery times can vary. The following delivery times are just for guidance. Once your order was sent, you will receive an e-mail with a tracking number to follow your shipping.

The Netherlands: 1 – 2 weekdays

Other EU countries: 2 – 5 weekdays

*These delivery times are not applicable to custom orders or for shipments to other countries not listed on this page. In these cases, I will let you know the expected delivery time in advance, prior to placing your order.

For more information please read my General Terms & Conditions.

Pick up in Groningen

Do you live in Groningen? You can pick up your order in the city. Choose the option “Pick up Groningen” during checkout. I will send you an e-mail as soon as your order is ready to pick up and we can make an appointment.

Returns

Not happy with the Indigo products? I will appreciate your feedback, in order to improve my work.

Meanwhile, you have 14 days to return the items. In order to cancel the order and start the return process, please send me an e-mail with your order number to info@indigocraftroom.com or fill in the Cancellation and Return Form and send it either per e-mail or post.

Note that this does not apply to custom made orders, which are in all cases non-returnable and non-refundable.

Return address

Indigo Craft Room

Jan Goeverneurstraat 33A,

9724 LK Groningen, The Netherlands

Refund & Shipping costs

Within 1 week after receiving the order back (in the original packaging and in good condition), I will refund the funds paid by the customer (excl. shipping costs).

Please take into consideration that you have to pay for the return shipping costs, which will not be refunded by Indigo Craft Room.

For more information please read my General Terms & Conditions.


SHIPPING FROM 3,99€

GIFT WRAPPED

SHIPPED WITHIN 48h

international shipping

For orders outside the EU & USA, please check my Etsy Shop.

custom orders

You love my handmade products, but you are looking for something special and personalized?

Send me a message and I will start doing magic!

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