Versand & Lieferung

PAUSCHALKOSTEN

Indigo Craft Room liefert international! Du kannst gerne ein Notizbuch, Buchwinderwerkzeug oder Marmorierfarbe und Zubehör weltweit bestellen.

Lieferzeiten können je nach Land variieren. Wenn du Fragen zu genauen Lieferzeiten oder zusätzlichen Kosten für dein Land hast, bitte sende mir eine Nachricht. Ich werde die Lieferzeiten und Prozedur nachprüfen und dir weitere Infos im Voraus schicken.

*** Do you live in Munich? You can pick up your order in the city. Choose the option “Pick up Munich” during checkout. I will send you an e-mail as soon as your order is ready for pick-up.

*** Due to the delays and restrictions because of Covid-19, the post services cannot guarantee their standard shipping rates for orders going out of the European Union. Therefore and until further notice, the flat-rate shipping fee for international orders out of the EU will be 36,99€. Thanks for your understanding.

All prices mentioned above are VAT-free according to §19 UStG (small business rules apply).

The products will be shipped with Deutsche Post/DHL and you will receive a track & trace number to follow the shipping.



LIEFERZEITEN

Sofern das Produkt auf Lager ist, es wird innerhalb von 2 Tagen verschickt (ausgenommen Wochenende und Feiertage).

Depending on the country, the delivery times can vary. The following delivery times are just for guidance. Once your order was sent, you will receive an e-mail with a tracking number to follow your package.

Please take into consideration that due to Covid-19, these delivery times can considerably change and Indigo Craft Room does not have any control on the delivery times.

Deutschland: 1 – 2 Werktage

Andere EU-Länder: 3 – 7 Werktage

USA & Rest der Welt: 10 – 15 Werktage

*** Diese Lieferzeiten gelten nicht für personalisierte Produkte oder Aufträge.

Für mehr Infos lies meine Allgemeine Geschäftsbedingungen hier.



RÜCKGABE

Not happy with the Indigo products? I will appreciate your feedback, in order to improve my work.

Meanwhile, you have 14 days to return the items. In order to cancel the order and start the return process, please send me an e-mail with your order number to info@indigocraftroom.com or fill in the Cancellation and Return Form and send it either per e-mail or post.

Note that this does not apply to custom made orders or digital products, which are in all cases non-returnable and non-refundable.

Rücksendeadresse

Indigo Craft Room
c/o Karen Fernández Ruiz
Ruth-Drexel-Str. 68
81927 München
Deutschland



RÜCKERSTATTUNG & VERSANDKOSTEN

Within 1 week after receiving the order back (in the original packaging and in good condition), I will refund the amount paid by the customer (excl. shipping costs).

Please take into consideration that you have to pay for the return shipping costs, which will not be refunded by Indigo Craft Room.

Für mehr Infos lies meine Allgemeine Geschäftsbedingungen hier.

 
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